Set by the estate
Set a grace period on each due and choose whether a new electricity top-up waits when that due is overdue. One estate-wide setting decides whether visitor and delivery codes wait for residents with overdue dues.
StoneCircle · For estates and schools
Protect your revenue. Protect your space.
Residents pay estate dues and parents pay school fees in one app. Each estate sets its own payment rule, so everyone can see what is due, when it is due, and what happens next.
How it works
The estate sets a grace period on each due and chooses whether a new electricity top-up waits when that due is overdue. One estate-wide setting decides whether visitor and delivery codes wait for residents with overdue dues. StoneCircle applies the rule the same way for every home. Here is each step, as the resident sees it and as the estate office sees it.
The estate raises a due. The resident sees it straight away.
The resident sees what is due, the due date and a Pay button.
The estate creates the due with its amount and due date.
Each due carries its own grace period. Nothing waits before it ends.
The due stays on the resident's screen with its due date. Everything works as normal.
The estate sets a grace period on each due and chooses whether a new electricity top-up waits when that due is overdue. One estate-wide setting decides whether visitor and delivery codes wait for residents with overdue dues.
If the due is still overdue after grace, the estate's rule applies. Two things can wait, and only these two.
Where the estate has switched it on, a new electricity top-up waits, and visitor and delivery codes wait. The resident is told the top-up or code is waiting on overdue dues.
Nothing to do. The rule the estate set applies by itself. Dues records show what is owed.
Electricity already on the meter is not switched off. A resident's own entry to their home is never affected. Pickup and contractor codes keep working.
When the payment is confirmed and the due is no longer overdue, what was waiting is available again.
The resident pays and gets a receipt. Electricity top-ups and visitor and delivery codes are available again.
The payment shows in payment records as cleared.
The app
Residents and parents open one app to see what they owe and pay it. Nothing about the rule is a surprise.
Your estate or school must use StoneCircle.
StoneCircle Admin
StoneCircle Admin is where the estate or school office raises bills, sets the payment rule and follows what has been paid.
Set a grace period on each due and choose whether a new electricity top-up waits when that due is overdue. One estate-wide setting decides whether visitor and delivery codes wait for residents with overdue dues.
Dues records show each due and whether it has been paid.
Payments made in the app appear in payment records.
Each person sees the parts of StoneCircle Admin that match their role.
Electricity already on the meter is not switched off. A resident's own entry to their home is never affected. Pickup and contractor codes keep working.
Estates and schools
An estate and a school do not run the same way, so they are shown separately here.
When a due is overdue, the estate's rule can make a new electricity top-up and visitor and delivery codes wait. Electricity already on the meter is not switched off. A resident's own entry to their home is never affected. Pickup and contractor codes keep working.
These are two separate things. Pickup codes are not affected by fee status.
Access and safety
Paying and confirming a payment need a connection.
One press alerts the people your estate has set to receive emergencies, with your name and unit.
Illustrative product walkthrough
An example of the order things happen in. It is not a record from a real estate or school.
The grace period for the due has ended and it is still unpaid.
The resident tries to buy electricity and is told the top-up is waiting on overdue dues. Electricity already on the meter is not switched off. A resident's own entry to their home is never affected. Pickup and contractor codes keep working.
The resident pays the due in the app and gets a receipt.
The due is no longer overdue, so the resident buys electricity.
The resident creates a code for a guest. The gate verifies it without internet.
When the connection returns, the gate's events sync.
A parent pays a school fee in the app and gets a receipt.
At the gate, the guardian's pickup code is checked. Pickup codes are not affected by fee status.
Voices
Estate teams and residents describe StoneCircle in their own words.
“Manual processes were replaced with a central digital platform that improved transparency and service delivery.”Landmark Properties
“The shift to an operating-system approach transformed the estate's culture.”Rock Stone Ville Estate
“Even our security personnel, regardless of their prior technical expertise, were able to onboard residents with remarkable ease.”
“I send an access code to visitors from my residence without walking down to the gate.”
FAQ
It depends on the rule your estate has set. Once a due is overdue and its grace period has ended, the rule can make two things wait: a new electricity top-up, and visitor and delivery codes.
Electricity already on the meter is not switched off. A resident's own entry to their home is never affected. Pickup and contractor codes keep working.
When your payment is confirmed and the due is no longer overdue, what was waiting is available again.
No. Only a new top-up waits. Electricity already on the meter is not switched off. A resident's own entry to their home is never affected, and pickup and contractor codes keep working.
First check the receipt for that payment in the app. If you have the receipt and the service is still waiting, contact your estate office or call us.
Codes are created in the app and verified at the gate without internet. Gate events sync when the connection returns. Paying and confirming a payment need a connection.
Yes. Keep them for conversation. StoneCircle does a different job: bills, payments, receipts and gate codes.
A pickup code identifies the guardian at the school gate. Fees are a separate thing, paid by parents in the app. Pickup codes are not affected by fee status.
Each person sees the parts of StoneCircle Admin that match their role. Ask us to show you the view for yours.
For anything else, call us.
Next step
Talk to Limestone about dues and fee collection at your estate or school.
See your collection rate on Limestone